Made an appointment for the 20th a week ago. No work at all done on my truck all week long. Lost at least $2000 being down all week. They did nothing to my truck and then today Friday told me he couldn't complete all the things that needed to be done. I had an appointment, guess appointments don't mean anything to Dave Tuttle. Do not ever go here because he doesn't care
Made an appointment almost 3 weeks ahead of time to have doors adjusted on a/c, an a/c line fixed and 2 bolts tapped on the a/c compressor.. 2 -3 day job at the most. Got the truck there and it sat all week. Called.after a couple days to find out the status and never got any answers other than the wife telling us that people had been put around us because "people can't run around with no a/c in this heat" Well lady, this truck is our livelihoods. My husband lives in this truck for 3-4 weeks at a time. Finally 4 days later we went to see him to find out nothing had been done to the ac. Said he couldn't get a line but 15 minutes later and 2 phone calls we had the part ordered. It came in the next day. When we delivered the part to him we asked if he was going to get the job finished he said no. He said he could replace line but that was all he could do at that time. He could get it to blow cold but we would have to bring it back. Well, Dave, it already blew cold if we kept freon in it. Needed the volume of air increased and the bolts that held the a/c compressor on fixed. We now have had to make another appointment somewhere else to be down another week. Do not take your vehicle here. This man can not communicate nor keep his promises. No excuse. He doesn't care. He knew this vehicle was our job. If he had problems or couldn't get to it, all he had to do was call or tell his wife/secretary or the other mechanics to relay the info. He KNEW we needed this truck back as soon as possible. He just didn't care.
Dave S Auto Repair is a US Car Repair based in Hope, Arkansas. Dave S Auto Repair is located at 4918 US-67, Hope, AR 71801, USA.
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